Understanding User Motivation and Task Characteristic for Segmenting End User Support

J. Heikkilä, M. Pihlaja

    Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

    Original languageEnglish
    Title of host publicationFourth Kilpisjärvi Information Systems Seminar
    Publication statusPublished - 1993
    MoE publication typeA4 Article in a conference publication

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