| Original language | English |
|---|---|
| Title of host publication | Fourth Kilpisjärvi Information Systems Seminar |
| Publication status | Published - 1993 |
| MoE publication type | A4 Article in a conference publication |
Understanding User Motivation and Task Characteristic for Segmenting End User Support
J. Heikkilä, M. Pihlaja
Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Scientific › peer-review