Understanding institutional complexity in service ecosystems: Insights from social network theory and systems thinking

Kaisa Koskela-Huotari, Jaakko Siltaloppi, Stephen L. Vargo

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Original languageEnglish
Title of host publicationThe 2015 Naples Forum on Service. Naples, Italy, June 9-12, 2015.
EditorsE. Gummesson, C. Mele, F. Polese
Publication statusPublished - 2015
MoE publication typeA4 Article in a conference publication


  • Service ecosystems, Institutions, Innovation, Social Network theory, Systems thinking, Triads

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