@inproceedings{2c6ed53fea2b41348f7312bed2a3885c,
title = "Understanding institutional complexity in service ecosystems: Insights from social network theory and systems thinking",
keywords = "Service ecosystems, Institutions, Innovation, Social Network theory, Systems thinking, Triads, Service ecosystems, Institutions, Innovation, Social Network theory, Systems thinking, Triads, Service ecosystems, Institutions, Innovation, Social Network theory, Systems thinking, Triads",
author = "Kaisa Koskela-Huotari and Jaakko Siltaloppi and Vargo, {Stephen L.}",
year = "2015",
language = "English",
isbn = "979-12-200-0486-2",
editor = "E. Gummesson and C. Mele and F. Polese",
booktitle = "The 2015 Naples Forum on Service. Naples, Italy, June 9-12, 2015.",
}