@inproceedings{d5769071db2f4e9dbc94ed66955340e7,
title = "Understanding and designing interactive services in industrial business.Working Paper",
keywords = "industrial services, relationship management, stakeholders, industrial services, relationship management, stakeholders, industrial services, relationship management, stakeholders",
author = "Minna Takala",
year = "2001",
language = "English",
booktitle = "CoInS-Seminar, October 18th, 2001. The COINS Research Project",
publisher = "Helsinki University of Technology",
address = "Finland",
}