Turning robotic process automation into commercial success – Case OpusCapita

Aleksandre Asatiani, Esko Penttinen

Research output: Contribution to journalArticleScientificpeer-review

34 Citations (Scopus)

Abstract

OpusCapita Group is a Finnish company offering financial processes and outsourcing services to medium-sized companies and large corporations. OpusCapita particularly focuses on comprehensive Purchase-to-Pay and Order-to-Cash processes. In hopes to stay ahead of the curve in financial process automation, OpusCapita is betting on Robotic Process Automation (RPA). This teaching case presents challenges faced by Mr. Petri Karjalainen, Senior Vice President at OpusCapita Group, who is looking for ways to introduce RPA to the market, and provide added value to new and existing customers.
Original languageEnglish
Pages (from-to)67-74
Number of pages7
JournalJournal of Information Technology Teaching Cases
Volume6
Issue number2
DOIs
Publication statusPublished - 12 Sep 2016
MoE publication typeA1 Journal article-refereed

Keywords

  • robotic process automation
  • Outsourcing
  • Business model
  • strategy
  • Financial administration
  • teaching case
  • Accounting

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