Transformation of Outsourcing and In-Housing Practices in Corporate Real Estate Management

Ida Ekman*, Tuuli Jylhä, N. Penttinen

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review

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Abstract

Background and aim. The COVID-19 pandemic led to unexpected disruptions and changes in the global business environment. As a result, companies are now re-evaluating their sourcing strategies for their real estate function. Therefore, this research studies the current CREM in-housing and outsourcing drivers and how the sourcing practices are constantly transforming.
Methods. The research collects data via semi-structured interviews in seven technology organizations. Results. The findings include five drivers for outsourcing and five drivers for in-housing CREM services, spanning from the lack of internal resources to accessing market expertise, and from gaining full control to minimizing distractions. Similarly, the analysis revealed six ongoing transformations, including the strategically significant transformation of CREM, prompting organizations to establish onboarding programs to retain new talent.
Originality. This explorative research examines global organizations' sourcing practices.
Practical implications. The study showed a need for transformations in CREM in-housing and outsourcing practices in technology companies. Thus, companies need to be able to adapt to changes in-housing and outsourcing CREM by re-evaluating their CREM outsourcing and in-housing.
Original languageEnglish
Title of host publicationProceedings of the 23rf EuroFM Research Symposium, 10-11 June 2024, London, United Kingdom
PublisherEuropean Facility Management Network (EuroFM)
Pages240-246
Number of pages7
ISBN (Electronic)9789083447506
DOIs
Publication statusPublished - 2024
MoE publication typeA4 Conference publication
EventEuroFM Research Symposium - London, United Kingdom
Duration: 10 Jun 202411 Jun 2024
Conference number: 23

Conference

ConferenceEuroFM Research Symposium
Abbreviated titleEFMC
Country/TerritoryUnited Kingdom
CityLondon
Period10/06/202411/06/2024

Keywords

  • case study
  • corporate real estate management
  • in-housing
  • outsourcing

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