Towards implementing a service strategy by simulating customers' business environment: The case of a business game concept

Teemu Laine, Jari Paranko, Petri Suomala

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Original languageEnglish
Title of host publicationSophia Antipolis, France. September 24-26, 2007
Number of pages8
Publication statusPublished - 2007
MoE publication typeA4 Article in a conference publication

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