Towards customer centric services; Suspension of expectations and trust

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

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Original languageEnglish
Title of host publicationParticipatory Innovation Conference PINC Denmark
EditorsJacob Buur
Publication statusPublished - 2011
MoE publication typeA4 Article in a conference publication

ID: 510474