Towards customer centric services; Suspension of expectations and trust

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Original languageEnglish
Title of host publicationParticipatory Innovation Conference PINC Denmark
EditorsJacob Buur
Place of PublicationSønderborg, Denmark
Pages186-189
Publication statusPublished - 2011
MoE publication typeA4 Article in a conference publication

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