Towards a comprehensive framework for QOE and user behavior modelling

Peter Reichl, Sebastian Egger, Sebastian Möller, Kalevi Kilkki, Markus Fiedler, Tobias Hossfelg, Christos Tsiaras, Alemnew Asrese

Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review

42 Citations (Scopus)


While the modelling of QoE has made significant advances over the last couple of years, currently existing models still lack an integration of user behaviour aspects and user context factors along with the consideration of appropriate temporal scales. Therefore, the goal of this paper is to present a comprehensive QoE and user behaviour model providing a framework which allows joining a multitude of existing modelling approaches under the perspectives of service provider benefit, user well-being and technical system performance. In addition, we discuss the role of a broad range of corresponding influence factors, with a specific emphasis on user and context issues, and illustrate our proposal through a series of related use cases.
Original languageEnglish
Title of host publicationThe 7th International Workshop on Quality of Multimedia Experience (QoMEX 2015), Costa Navarino, Greece, 26-29 May 2015
Number of pages6
Publication statusPublished - 25 May 2015
MoE publication typeA4 Conference publication


  • quality of experience (QoE)


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