Total Quality Management and Balanced Scorecard - A Comparative Analysis

M. Hannula, H. I. Kulmala, P. Suomala

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientific

Original languageEnglish
Title of host publicationProductivity & Quality Management Frontiers - VIII, Refereed papers presented at the 8th International Conference on Productivity & Quality Research, June 14-16, 1999, Vaasa, Finland
Place of PublicationEnglanti, Bradford
PublisherMCB University Press
Pages633-648
Number of pages16
Publication statusPublished - 1999
MoE publication typeB3 Non-refereed article in conference proceedings

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