Theory-Driven Collocated CMC: A Study of Collocated Mediated Interaction as a Public Sphere

Matti Nelimarkka; Antti Salovaara; Bryan Semaan; Giulio Jacucci

doi:10.1145/3025453.3025885

Theory-Driven Collocated CMC: A Study of Collocated Mediated Interaction as a Public Sphere

Matti Nelimarkka
, Antti Salovaara
, Bryan Semaan
, Giulio Jacucci

University of Helsinki
Syracuse University

Research output: Chapter in Book/Report/Conference proceeding › Conference article in proceedings › Scientific › peer-review

4 Citations (Scopus)

Abstract

Computer-mediated communication (CMC) tools are used to increase social interaction in collocated settings. Recent research has been primarily constructive (oriented to building of systems) or phenomenon-driven (serving attempts to understand interactions in collocated CMC). The paper contributes a theory-driven approach and examines collocated CMC as a Habermasean "public sphere": a space that supports inclusive, civil, and rational discussion. An in-the-wild experimental study comparing CMC with face-to-face (F2F) communication enabled ascertaining that CMC is more inclusive than F2F communication. Respectfulness levels did not differ but were established differently: via collective construction of a common narrative in F2F and through quick reactions in CMC. Similarly, while rationality figures were on a par, F2F communication allowed participants to justify their claims better. The article discusses how a theory-based approach can strengthen phenomenon-driven research with new conceptual frames and measurement tools, and steer constructive research with a normative framework.

Original language	English
Title of host publication	CHI 2017 - Proceedings of the 2017 ACM SIGCHI Conference on Human Factors in Computing Systems
Publisher	ACM
Pages	4534-4547
ISBN (Electronic)	978-1-4503-4655-9
DOIs	https://doi.org/10.1145/3025453.3025885
Publication status	Published - 2017
MoE publication type	A4 Conference publication
Event	ACM SIGCHI Annual Conference on Human Factors in Computing Systems - Colorado Convention Center, Denver, United States Duration: 6 May 2017 → 11 May 2017 Conference number: 35 https://chi2017.acm.org/

Conference

Conference	ACM SIGCHI Annual Conference on Human Factors in Computing Systems
Abbreviated title	ACM CHI
Country/Territory	United States
City	Denver
Period	06/05/2017 → 11/05/2017
Internet address	https://chi2017.acm.org/

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

SDG 16 Peace, Justice and Strong Institutions

Keywords

Collocated computer-mediated communication
Deliberative democracy
Public sphere

Access to Document

10.1145/3025453.3025885

Cite this

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title = "Theory-Driven Collocated CMC: A Study of Collocated Mediated Interaction as a Public Sphere",

abstract = "Computer-mediated communication (CMC) tools are used to increase social interaction in collocated settings. Recent research has been primarily constructive (oriented to building of systems) or phenomenon-driven (serving attempts to understand interactions in collocated CMC). The paper contributes a theory-driven approach and examines collocated CMC as a Habermasean {"}public sphere{"}: a space that supports inclusive, civil, and rational discussion. An in-the-wild experimental study comparing CMC with face-to-face (F2F) communication enabled ascertaining that CMC is more inclusive than F2F communication. Respectfulness levels did not differ but were established differently: via collective construction of a common narrative in F2F and through quick reactions in CMC. Similarly, while rationality figures were on a par, F2F communication allowed participants to justify their claims better. The article discusses how a theory-based approach can strengthen phenomenon-driven research with new conceptual frames and measurement tools, and steer constructive research with a normative framework.",

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booktitle = "CHI 2017 - Proceedings of the 2017 ACM SIGCHI Conference on Human Factors in Computing Systems",

publisher = "ACM",

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Nelimarkka, M , Salovaara, A, Semaan, B & Jacucci, G 2017, Theory-Driven Collocated CMC: A Study of Collocated Mediated Interaction as a Public Sphere. in CHI 2017 - Proceedings of the 2017 ACM SIGCHI Conference on Human Factors in Computing Systems. ACM, pp. 4534-4547, ACM SIGCHI Annual Conference on Human Factors in Computing Systems, Denver, Colorado, United States, 06/05/2017. https://doi.org/10.1145/3025453.3025885

Theory-Driven Collocated CMC: A Study of Collocated Mediated Interaction as a Public Sphere. / Nelimarkka, Matti ; Salovaara, Antti; Semaan, Bryan et al.
CHI 2017 - Proceedings of the 2017 ACM SIGCHI Conference on Human Factors in Computing Systems. ACM, 2017. p. 4534-4547.

Research output: Chapter in Book/Report/Conference proceeding › Conference article in proceedings › Scientific › peer-review

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T1 - Theory-Driven Collocated CMC

T2 - ACM SIGCHI Annual Conference on Human Factors in Computing Systems

AU - Nelimarkka, Matti

AU - Salovaara, Antti

AU - Semaan, Bryan

AU - Jacucci, Giulio

N1 - Conference code: 35

PY - 2017

Y1 - 2017

N2 - Computer-mediated communication (CMC) tools are used to increase social interaction in collocated settings. Recent research has been primarily constructive (oriented to building of systems) or phenomenon-driven (serving attempts to understand interactions in collocated CMC). The paper contributes a theory-driven approach and examines collocated CMC as a Habermasean "public sphere": a space that supports inclusive, civil, and rational discussion. An in-the-wild experimental study comparing CMC with face-to-face (F2F) communication enabled ascertaining that CMC is more inclusive than F2F communication. Respectfulness levels did not differ but were established differently: via collective construction of a common narrative in F2F and through quick reactions in CMC. Similarly, while rationality figures were on a par, F2F communication allowed participants to justify their claims better. The article discusses how a theory-based approach can strengthen phenomenon-driven research with new conceptual frames and measurement tools, and steer constructive research with a normative framework.

AB - Computer-mediated communication (CMC) tools are used to increase social interaction in collocated settings. Recent research has been primarily constructive (oriented to building of systems) or phenomenon-driven (serving attempts to understand interactions in collocated CMC). The paper contributes a theory-driven approach and examines collocated CMC as a Habermasean "public sphere": a space that supports inclusive, civil, and rational discussion. An in-the-wild experimental study comparing CMC with face-to-face (F2F) communication enabled ascertaining that CMC is more inclusive than F2F communication. Respectfulness levels did not differ but were established differently: via collective construction of a common narrative in F2F and through quick reactions in CMC. Similarly, while rationality figures were on a par, F2F communication allowed participants to justify their claims better. The article discusses how a theory-based approach can strengthen phenomenon-driven research with new conceptual frames and measurement tools, and steer constructive research with a normative framework.

KW - Collocated computer-mediated communication

KW - Deliberative democracy

KW - Public sphere

U2 - 10.1145/3025453.3025885

DO - 10.1145/3025453.3025885

M3 - Conference article in proceedings

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EP - 4547

BT - CHI 2017 - Proceedings of the 2017 ACM SIGCHI Conference on Human Factors in Computing Systems

PB - ACM

Y2 - 6 May 2017 through 11 May 2017

ER -

Theory-Driven Collocated CMC: A Study of Collocated Mediated Interaction as a Public Sphere

Abstract

Conference

UN SDGs

Keywords

Access to Document

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