The Role of Emotional Intelligence in the Manager's Psychophysiological Activity during a Performance-Review Discussion

Mikko Salminen, Niklas Ravaja

Research output: Contribution to journalMeeting AbstractScientificpeer-review

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Abstract

Emotional intelligence (EI) consists of skills for monitoring own emotions and emotions of others, skills for discriminating different emotions, and skills for using this information in thinking and actions. EI enhances, for example, work outcomes and organizational climate. We suggest that the role and manifestations of EI should also be studied in real leadership situations, especially during the emotional social interaction. Leadership is essentially a process to influence others for reaching a certain goal. This influencing happens by managerial processes and computer-mediated communication (e.g. e-mail) but also by face-to-face, where facial expressions have a significant role in conveying emotional information. Persons with high EI are typically perceived more positively and they have better social skills. We hypothesize, that during social interaction high EI enhances ability to detect other’s emotional state and controlling own emotional expressions. We suggest, that emotionally intelligent leader’s experience less stress during social leadership situations, since they have better skills in dealing with the related emotional work. Thus the high-EI leaders would be more able to enjoy these situations, but also be more efficient in choosing appropriate expressions for building constructive dialogue. We suggest, that emotionally intelligent leaders show more positive emotional expressions than low-EI leaders.
Original languageEnglish
Pages (from-to)1
Number of pages1
JournalInternational Journal of Psychology and Behavioral Sciences
Volume11
Issue number5
Publication statusPublished - 30 May 2017
EventInternational Conference on Psychology and Behavioral Sciences - Tokyo, Japan
Duration: 28 May 201729 May 2017
Conference number: 19

Keywords

  • Emotional intelligence
  • Leadership
  • Psychophysiology
  • Social interaction
  • Performance review discussion

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