The Role of Design in Communication: How to enhance everyday understanding among different users and cultures

Research output: Contribution to journalArticleProfessional

Abstract

Invited article on international "Design for All, 2016 vol-11 no-5, A Publication of Design for All Institute of India". Guest editor prof. Pekka Harni from Finland.

My article is reflecting challenges of creating public services and communication forms that should reach all recipients in equal way. In 2012-2014, a working group of design and accessibility experts was gathered by the Finnish Ministry of Transports and Communication to rethink the guidelines for accessible communication. The imminent EU directive on WCAG 2.0 created need for a new guide to be distributed for all the Finnish public and private enterprises creating web content and public services, using information tools and strategies from the simplest to the most complex ones.
Original languageEnglish
Article number6
Pages (from-to)72-84
Number of pages13
JournalDesign For All Institute of India Newsletter
Volume11
Issue number5
Publication statusPublished - 2016
MoE publication typeD1 Article in a trade journal

Keywords

  • design for all
  • Design for Service
  • design cultures
  • WCAG 2.0
  • EU directive
  • communication design
  • accessibility
  • Interfaces
  • public design

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