The road to excellence An international benchmarking project between national road administrations

Eva Lodenius, Pekka Pakkala, Antti Talvitie

Research output: Working paperProfessional

Original languageEnglish
Place of PublicationBorlänge, Sweden
Pages150
Publication statusPublished - 2010
MoE publication typeD4 Published development or research report or study

Keywords

  • benchmarking
  • customer satisfaction measurement
  • environmental efficiency
  • quality
  • winter services

Cite this