The road to excellence An international benchmarking project between national road administrations

Eva Lodenius, Pekka Pakkala, Antti Talvitie

Research output: Working paperProfessional

Original languageEnglish
Place of PublicationBorlänge, Sweden
Publication statusPublished - 2010
MoE publication typeD4 Published development or research report or study


  • benchmarking
  • customer satisfaction measurement
  • environmental efficiency
  • quality
  • winter services

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