The quality of standards, routine and nonroutine processes

Research output: Contribution to journalArticleScientificpeer-review

79 Citations (Scopus)
Original languageEnglish
Pages (from-to)215-233
JournalOrganization Studies
Volume24
Issue number2
Publication statusPublished - 2003
MoE publication typeA1 Journal article-refereed

Keywords

  • defects
  • errors quality management
  • nonroutine
  • routine
  • routinization
  • standardization
  • standards
  • statistical process control

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