The Impact of Technology on the Strategic Management of a Knowledge-Intensive Project Organization: Action Design Research of a Competence Management System

Research output: ThesisDoctoral ThesisCollection of Articles

Abstract

The combination of digitalization and globalization will have a dramatic impact on organizations and the way people work. Demographic upheavals and societal changes, as well as the inevitable focus on environmental issues, will amplify the effect of these trends. As a result, business executives around the world will face new challenges with business models on one hand and organizational practices on the other hand. There is now a great opportunity for information systems and human resources scientists and practitioners to work together in order to improve understanding of how technology can be utilized to make organizations more effective and inspiring. The “future of work” is already affecting strategic management, HR organizations, and technology in practice. As a result, this has created many exciting research opportunities, identified by scholars looking at human resource information systems, human resource management, enterprise systems, competence management systems, knowledge management, information management, agile software development, or design science. In this action design research I build on top of existing design science research on competence management systems and aim at 1) gaining more understanding about the organizational and technological aspects of enterprise systems design, especially regarding competence development, and 2) increasing understanding of the design of competence management as a strategic capability. In this action design research project we participated in the design, development, and evaluation of a particular organizational instantiation and a management system instantiation that both address important, previously unsolved problems. This study contributes to the existing body of scientific knowledge on information systems. The theoretical contribution is the improved design principles for competence management systems. The practical contribution of the study builds upon the guidance provided to system designers and managers through several frameworks, IT artifacts, and management practices for information systems design processes. In conclusion, this research provides new evidence of how action design research can lead to significant business benefits by integrating theory and practice in a real business context.
Translated title of the contributionThe Impact of Technology on the Strategic Management of a Knowledge-Intensive Project Organization: Action Design Research of a Competence Management System
Original languageEnglish
QualificationDoctor's degree
Awarding Institution
  • Aalto University
Supervisors/Advisors
  • Rossi, Matti, Thesis Advisor
Publisher
Print ISBNs978-952-60-7653-9
Electronic ISBNs978-952-60-7652-2
Publication statusPublished - 2017
MoE publication typeG5 Doctoral dissertation (article)

Keywords

  • action design research
  • case study
  • competence management system
  • design principle
  • enterprise system
  • human resource development
  • information governance
  • knowledge-intensive firm
  • knowledge-intensive project organization
  • strategic management

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