The Impact of Information Technology Enabled Services on Value Co-Creation

Mikko Heiskala; Kari Hiekkanen; Janne J. Korhonen

The Impact of Information Technology Enabled Services on Value Co-Creation

Mikko Heiskala, Kari Hiekkanen, Janne J. Korhonen

Research output: Chapter in Book/Report/Conference proceeding › Conference article in proceedings › Scientific

Original language	English
Title of host publication	The 2011 Naples Forum on Service - Service Dominant logic, Network & Systems Theory and Service Science: integrating three perspectives for a new service agenda, Capri, Italy, June 14-17, 2011
Editors	E. Gummesson, C. Mele, F. Polese
Place of Publication	Giannini, Napoli
ISBN (Electronic)	978-88-7431-525-3
Publication status	Published - 2011
MoE publication type	B3 Non-refereed conference publication

Cite this

Heiskala, M., Hiekkanen, K., & Korhonen, J. J. (2011). The Impact of Information Technology Enabled Services on Value Co-Creation. In E. Gummesson, C. Mele, & F. Polese (Eds.), The 2011 Naples Forum on Service - Service Dominant logic, Network & Systems Theory and Service Science: integrating three perspectives for a new service agenda, Capri, Italy, June 14-17, 2011

Heiskala, Mikko ; Hiekkanen, Kari ; Korhonen, Janne J. / The Impact of Information Technology Enabled Services on Value Co-Creation. The 2011 Naples Forum on Service - Service Dominant logic, Network & Systems Theory and Service Science: integrating three perspectives for a new service agenda, Capri, Italy, June 14-17, 2011. editor / E. Gummesson ; C. Mele ; F. Polese. Giannini, Napoli, 2011.

@inproceedings{eb399d9080984fc1bade9b738a72cd7d,

title = "The Impact of Information Technology Enabled Services on Value Co-Creation",

author = "Mikko Heiskala and Kari Hiekkanen and Korhonen, {Janne J.}",

year = "2011",

language = "English",

editor = "E. Gummesson and C. Mele and F. Polese",

booktitle = "The 2011 Naples Forum on Service - Service Dominant logic, Network & Systems Theory and Service Science: integrating three perspectives for a new service agenda, Capri, Italy, June 14-17, 2011",

}

Heiskala, M , Hiekkanen, K & Korhonen, JJ 2011, The Impact of Information Technology Enabled Services on Value Co-Creation. in E Gummesson, C Mele & F Polese (eds), The 2011 Naples Forum on Service - Service Dominant logic, Network & Systems Theory and Service Science: integrating three perspectives for a new service agenda, Capri, Italy, June 14-17, 2011. Giannini, Napoli.

The Impact of Information Technology Enabled Services on Value Co-Creation. / Heiskala, Mikko ; Hiekkanen, Kari ; Korhonen, Janne J.
The 2011 Naples Forum on Service - Service Dominant logic, Network & Systems Theory and Service Science: integrating three perspectives for a new service agenda, Capri, Italy, June 14-17, 2011. ed. / E. Gummesson; C. Mele; F. Polese. Giannini, Napoli, 2011.

Research output: Chapter in Book/Report/Conference proceeding › Conference article in proceedings › Scientific

TY - GEN

T1 - The Impact of Information Technology Enabled Services on Value Co-Creation

AU - Heiskala, Mikko

AU - Hiekkanen, Kari

AU - Korhonen, Janne J.

PY - 2011

Y1 - 2011

M3 - Conference article in proceedings

BT - The 2011 Naples Forum on Service - Service Dominant logic, Network & Systems Theory and Service Science: integrating three perspectives for a new service agenda, Capri, Italy, June 14-17, 2011

A2 - Gummesson, E.

A2 - Mele, C.

A2 - Polese, F.

CY - Giannini, Napoli

ER -

Heiskala M , Hiekkanen K , Korhonen JJ. The Impact of Information Technology Enabled Services on Value Co-Creation. In Gummesson E, Mele C, Polese F, editors, The 2011 Naples Forum on Service - Service Dominant logic, Network & Systems Theory and Service Science: integrating three perspectives for a new service agenda, Capri, Italy, June 14-17, 2011. Giannini, Napoli. 2011