The Gender Gap in EHR Experiences and Preferences : Results from an International Cross-Sectional Survey of Patients

Anna Kharko; Josefin Hagström; Saija Simola; Åsa Cajander; Charlotte Blease; Maria Hägglund

doi:10.3233/SHTI250510

The Gender Gap in EHR Experiences and Preferences : Results from an International Cross-Sectional Survey of Patients

Anna Kharko, Josefin Hagström, Saija Simola, Åsa Cajander, Charlotte Blease, Maria Hägglund

Uppsala University

Research output: Chapter in Book/Report/Conference proceeding › Conference article in proceedings › Scientific › peer-review

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Abstract

The role of gender in patient experiences with patient-accessible electronic health records (EHR) remains poorly researched. Using a cross-sectional survey of 27,038 national patient portal users in Norway, Sweden, and Finland, we analysed the association between gender and EHR experiences, and usefulness of EHR functions. We found that women were more frequent EHR users and reported a similar incidence of a positive EHR experience as men. Unlike men, significantly more women recounted a negative EHR experience. When rating EHR functions, usefulness ratings were significantly associated with gender on all items but 'contact with provider'. Overall, women tended to regard more functions as useful than men. Further EHR development should consider gender in functionality design.

Original language	English
Title of host publication	Intelligent Health Systems – From Technology to Data and Knowledge
Subtitle of host publication	Proceedings of MIE 2025
Publisher	IOS Press
Pages	939-943
Number of pages	5
ISBN (Electronic)	978-1-64368-596-0
DOIs	https://doi.org/10.3233/SHTI250510
Publication status	Published - 15 May 2025
MoE publication type	A4 Conference publication
Event	Medical Informatics Europe Conference - Glasgow, United Kingdom Duration: 19 May 2025 → 21 May 2025 Conference number: 35

Publication series

Name	Studies in Health Technology and Informatics
Publisher	IOS Press
Volume	327
ISSN (Print)	0926-9630

Conference

Conference	Medical Informatics Europe Conference
Abbreviated title	MIE
Country/Territory	United Kingdom
City	Glasgow
Period	19/05/2025 → 21/05/2025

Keywords

electronic health record
gender
online record access
patient
survey

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

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10.3233/SHTI250510Licence: CC BY-NC

The_Gender_Gap_in_EHR_Experiences_and_PreferencesFinal published version, 287 KBLicence: CC BY-NC

Cite this

Kharko, A., Hagström, J., Simola, S., Cajander, Å., Blease, C., & Hägglund, M. (2025). The Gender Gap in EHR Experiences and Preferences : Results from an International Cross-Sectional Survey of Patients. In Intelligent Health Systems – From Technology to Data and Knowledge: Proceedings of MIE 2025 (pp. 939-943). (Studies in Health Technology and Informatics; Vol. 327). IOS Press. https://doi.org/10.3233/SHTI250510

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abstract = "The role of gender in patient experiences with patient-accessible electronic health records (EHR) remains poorly researched. Using a cross-sectional survey of 27,038 national patient portal users in Norway, Sweden, and Finland, we analysed the association between gender and EHR experiences, and usefulness of EHR functions. We found that women were more frequent EHR users and reported a similar incidence of a positive EHR experience as men. Unlike men, significantly more women recounted a negative EHR experience. When rating EHR functions, usefulness ratings were significantly associated with gender on all items but 'contact with provider'. Overall, women tended to regard more functions as useful than men. Further EHR development should consider gender in functionality design.",

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Kharko, A, Hagström, J, Simola, S, Cajander, Å, Blease, C & Hägglund, M 2025, The Gender Gap in EHR Experiences and Preferences : Results from an International Cross-Sectional Survey of Patients. in Intelligent Health Systems – From Technology to Data and Knowledge: Proceedings of MIE 2025. Studies in Health Technology and Informatics, vol. 327, IOS Press, pp. 939-943, Medical Informatics Europe Conference, Glasgow, United Kingdom, 19/05/2025. https://doi.org/10.3233/SHTI250510

The Gender Gap in EHR Experiences and Preferences : Results from an International Cross-Sectional Survey of Patients. / Kharko, Anna; Hagström, Josefin; Simola, Saija et al.
Intelligent Health Systems – From Technology to Data and Knowledge: Proceedings of MIE 2025. IOS Press, 2025. p. 939-943 (Studies in Health Technology and Informatics; Vol. 327).

Research output: Chapter in Book/Report/Conference proceeding › Conference article in proceedings › Scientific › peer-review

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Kharko A, Hagström J, Simola S, Cajander Å, Blease C, Hägglund M. The Gender Gap in EHR Experiences and Preferences : Results from an International Cross-Sectional Survey of Patients. In Intelligent Health Systems – From Technology to Data and Knowledge: Proceedings of MIE 2025. IOS Press. 2025. p. 939-943. (Studies in Health Technology and Informatics). doi: 10.3233/SHTI250510

The Gender Gap in EHR Experiences and Preferences : Results from an International Cross-Sectional Survey of Patients

Abstract

Publication series

Conference

Keywords

UN SDGs

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