The Experience Design Framework: Supporting Design Thinking in the Service Domain

Research output: Chapter in Book/Report/Conference proceeding › Chapter › Scientific › peer-review

Abstract

Theoretical perspectives on creativity and service design

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title = "The Experience Design Framework: Supporting Design Thinking in the Service Domain",

abstract = "Theoretical perspectives on creativity and service design",

keywords = "Design Thinking, Service Design, Design Thinking, Service Design, Design Thinking, Service Design",

author = "John Knight",

year = "2012",

language = "English",

isbn = "978-952-484-551-9",

editor = "S Miettinen and A Valtonen",

booktitle = "Service Design with Theory",

}

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AU - Knight, John

PY - 2012

Y1 - 2012

N2 - Theoretical perspectives on creativity and service design

AB - Theoretical perspectives on creativity and service design

KW - Design Thinking

KW - Service Design

KW - Design Thinking

KW - Service Design

KW - Design Thinking

KW - Service Design

M3 - Chapter

SN - 978-952-484-551-9

BT - Service Design with Theory

A2 - Miettinen, S

A2 - Valtonen, A

CY - Finland

ER -