The Experience Design Framework: Supporting Design Thinking in the Service Domain

John Knight

Research output: Chapter in Book/Report/Conference proceedingChapterScientificpeer-review

Abstract

Theoretical perspectives on creativity and service design
Original languageEnglish
Title of host publicationService Design with Theory
EditorsS Miettinen, A Valtonen
Place of PublicationFinland
PublisherLapland University Press
ISBN (Print)978-952-484-551-9
Publication statusPublished - 2012
MoE publication typeNot Eligible

Keywords

  • Design Thinking
  • Service Design

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