The Experience Design Framework: Supporting Design Thinking in the Service Domain

John Knight

The Experience Design Framework: Supporting Design Thinking in the Service Domain

John Knight

Department of Design

Research output: Chapter in Book/Report/Conference proceeding › Chapter › Scientific › peer-review

Abstract

Theoretical perspectives on creativity and service design

Original language	English
Title of host publication	Service Design with Theory
Editors	S Miettinen, A Valtonen
Place of Publication	Finland
Publication status	Published - 2012
MoE publication type	Not Eligible

Keywords

Design Thinking
Service Design

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title = "The Experience Design Framework: Supporting Design Thinking in the Service Domain",

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The Experience Design Framework: Supporting Design Thinking in the Service Domain

Abstract

Keywords

SFX availability

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Cite this