@inbook{716e482e87e047d0b4d6681da38a1bda,
title = "The Evolution of Outsourced Operations - A Five Phase Model A case based approach",
keywords = "business, model, outsourcing, process, business, model, outsourcing, process, business, model, outsourcing, process",
author = "Kimmo Pekkola and Riitta Smeds and Heli Syv{\"a}oja and Pekka Turunen",
year = "2005",
language = "English",
pages = "343--356",
editor = "{et al}, Z{\"u}lch",
booktitle = "Integrating Human Aspects in Production Management",
publisher = "Kluwer Academic Publishers",
address = "Netherlands",
}