The Effect of Digital Community-Based Tourism Platform to Hosts’ Livelihood

Pietari Keskinen*, Niina Arvila, Heike Winschiers-Theophilus, Marko Nieminen

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review

5 Citations (Scopus)
111 Downloads (Pure)


In this paper, we present results of a contextual inquiry study in a Community-Based Tourism (CBT) village. We investigate the influence of an enabling digital service platform for tourism that rural Tanzanians utilise to attract and host guests. Our interviews and observations show that hosting tourists delivers positive short-term livelihood outcomes (income, visitors), but the long-term impact (social, infrastructure) to the communities requires deeper consideration. We recommend that sustainable digital service platforms for CBT should be developed and assessed including their features in addressing long-term impacts on livelihood. We propose the following topics for consideration in future development of digital CBT platforms: the role of surrounding communities, rewards to platform contributors, enabling of indirect economic activities, understanding conflict-of-interest between communities and platform, empowerment all of the users, and monitoring the local performance of the platform for its users.
Original languageEnglish
Title of host publicationEvolving Perspectives on ICTs in Global Souths - 11th International Development Informatics Association Conference, IDIA 2020, Proceedings
EditorsDon Rodney Junio, Cecile Koopman
Number of pages14
ISBN (Electronic)978-3-030-52014-4
ISBN (Print)978-3-030-52013-7
Publication statusPublished - 14 Jul 2020
MoE publication typeA4 Conference publication
EventInternational Development Informatics Association Conference - Macau, China
Duration: 25 Mar 202027 Mar 2020
Conference number: 11

Publication series

NameCommunications in Computer and Information Science


ConferenceInternational Development Informatics Association Conference
Abbreviated titleIDIA


  • digital platforms
  • emerging economies
  • sustainable livelihood approach


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