Abstract
Participation is key to building an equitable, realistic and democratic future. Yet a lack of agency in decision making and agenda-setting is a growing phenomenon in the design of digital public services. We call this pseudo-participation by and in design. The configuration of digital artifacts and/or processes can provide an illusion of participation but lack supportive processes and affordances to allow meaningful participation to happen. This exploratory paper examines the realm of pseudo-participation in the design of public digital services through two concepts: 1) pseudo-participation by design, digital interfaces, and tools that provide the illusion of participation to the people, 2) pseudo-participation in design, processes in which those affected by the design decisions are marginalized and not given any agency. We contribute to the re-imagination of participatory design in modern societies where the role of politics has become ubiquitous and is yet to be critically scrutinized by designers.
Original language | English |
---|---|
Title of host publication | Exploratory Papers and Workshops |
Editors | Chiara Del Gaudio, Leonardo Parra-Agudelo, Rachel Clarke, Joanna Saad-Sulonen, Andrea Botero, Andrea Botero, Felipe Cesar Londono, Felipe Cesar Londono, Paula Andrea Escandon Suarez |
Publisher | ACM |
Pages | 40-44 |
Number of pages | 5 |
ISBN (Electronic) | 9781450377003 |
DOIs | |
Publication status | Published - 15 Jun 2020 |
MoE publication type | A3 Part of a book or another research book |
Event | Participatory Design Conference: Participation(s) otherwise - Universidad de Caldas, Manizales, Colombia Duration: 15 Jun 2020 → 19 Jun 2020 Conference number: 16 https://www.pdc2020.org/ http://www.pdc2020.org |
Publication series
Name | ACM International Conference Proceeding Series |
---|---|
Volume | 2 |
Conference
Conference | Participatory Design Conference |
---|---|
Abbreviated title | PDC |
Country/Territory | Colombia |
City | Manizales |
Period | 15/06/2020 → 19/06/2020 |
Internet address |
Keywords
- digital services
- pseudo-participation by design
- pseudo-participation in design
- technocratic clientelism
- user configuration