The Curious Case of the Transdiegetic Cow, or a Mission to Foster Other-Oriented Empathy Through Virtual Reality

Martijn J.L. Kors; Erik D. Van Der Spek; Julia A. Bopp; Karel Millenaar; Rutger L. Van Teutem; Gabriele Ferri; Ben A.M. Schouten

doi:10.1145/3313831.3376748

The Curious Case of the Transdiegetic Cow, or a Mission to Foster Other-Oriented Empathy Through Virtual Reality

Martijn J.L. Kors, Erik D. Van Der Spek, Julia A. Bopp, Karel Millenaar, Rutger L. Van Teutem, Gabriele Ferri, Ben A.M. Schouten

Not published at Aalto University

Research output: Chapter in Book/Report/Conference proceeding › Conference article in proceedings › Scientific › peer-review

10 Citations (Scopus)

Abstract

Socially aware persuasive games that use immersive technologies often appeal to empathy, prompting users to feel and understand the struggles of another. However, the often sought-after standing in another's shoes' experience, in which users virtually inhabit another in distress, may complicate other-oriented empathy. Following a Research through Design approach, we designed for other-oriented empathy - focusing on a partaker-perspective and diegetic reflection - which resulted in Permanent; a virtual reality game designed to foster empathy towards evacuees from the 2011 Fukushima Daiichi nuclear disaster. We deployed Permanent 'in the wild' and carried out a qualitative study with 78 participants in the Netherlands and Japan to capture user experiences. Content Analysis of the data showed a predominance of other-oriented empathy across countries, and in our Thematic Analysis, we identified the themes of 'Spatial, Other, and Self -Awareness', 'Personal Accounts', 'Ambivalence', and 'Transdiegetic Items', resulting in design insights for fostering other-oriented empathy through virtual reality.

Original language	English
Title of host publication	CHI 2020 - Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems
Publisher	ACM
ISBN (Electronic)	9781450367080
DOIs	https://doi.org/10.1145/3313831.3376748
Publication status	Published - 21 Apr 2020
MoE publication type	A4 Conference publication
Event	ACM SIGCHI Annual Conference on Human Factors in Computing Systems - Honolulu, United States Duration: 26 Apr 2020 → 30 Apr 2020 https://chi2020.acm.org/

Conference

Conference	ACM SIGCHI Annual Conference on Human Factors in Computing Systems
Abbreviated title	ACM CHI
Country/Territory	United States
City	Honolulu
Period	26/04/2020 → 30/04/2020
Internet address	https://chi2020.acm.org/

Keywords

empathy
game
interactive narrative
virtual reality

Access to Document

10.1145/3313831.3376748

Cite this

Kors, M. J. L., Van Der Spek, E. D., Bopp, J. A., Millenaar, K., Van Teutem, R. L., Ferri, G., & Schouten, B. A. M. (2020). The Curious Case of the Transdiegetic Cow, or a Mission to Foster Other-Oriented Empathy Through Virtual Reality. In CHI 2020 - Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems Article 3376748 ACM. https://doi.org/10.1145/3313831.3376748

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title = "The Curious Case of the Transdiegetic Cow, or a Mission to Foster Other-Oriented Empathy Through Virtual Reality",

abstract = "Socially aware persuasive games that use immersive technologies often appeal to empathy, prompting users to feel and understand the struggles of another. However, the often sought-after standing in another's shoes' experience, in which users virtually inhabit another in distress, may complicate other-oriented empathy. Following a Research through Design approach, we designed for other-oriented empathy - focusing on a partaker-perspective and diegetic reflection - which resulted in Permanent; a virtual reality game designed to foster empathy towards evacuees from the 2011 Fukushima Daiichi nuclear disaster. We deployed Permanent 'in the wild' and carried out a qualitative study with 78 participants in the Netherlands and Japan to capture user experiences. Content Analysis of the data showed a predominance of other-oriented empathy across countries, and in our Thematic Analysis, we identified the themes of 'Spatial, Other, and Self -Awareness', 'Personal Accounts', 'Ambivalence', and 'Transdiegetic Items', resulting in design insights for fostering other-oriented empathy through virtual reality.",

keywords = "empathy, game, interactive narrative, virtual reality",

author = "Kors, {Martijn J.L.} and {Van Der Spek}, {Erik D.} and Bopp, {Julia A.} and Karel Millenaar and {Van Teutem}, {Rutger L.} and Gabriele Ferri and Schouten, {Ben A.M.}",

year = "2020",

month = apr,

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doi = "10.1145/3313831.3376748",

language = "English",

booktitle = "CHI 2020 - Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems",

publisher = "ACM",

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note = "ACM SIGCHI Annual Conference on Human Factors in Computing Systems, ACM CHI ; Conference date: 26-04-2020 Through 30-04-2020",

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Kors, MJL, Van Der Spek, ED, Bopp, JA, Millenaar, K, Van Teutem, RL, Ferri, G & Schouten, BAM 2020, The Curious Case of the Transdiegetic Cow, or a Mission to Foster Other-Oriented Empathy Through Virtual Reality. in CHI 2020 - Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems., 3376748, ACM, ACM SIGCHI Annual Conference on Human Factors in Computing Systems, Honolulu, Hawaii, United States, 26/04/2020. https://doi.org/10.1145/3313831.3376748

The Curious Case of the Transdiegetic Cow, or a Mission to Foster Other-Oriented Empathy Through Virtual Reality. / Kors, Martijn J.L.; Van Der Spek, Erik D.; Bopp, Julia A. et al.
CHI 2020 - Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems. ACM, 2020. 3376748.

Research output: Chapter in Book/Report/Conference proceeding › Conference article in proceedings › Scientific › peer-review

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AU - Kors, Martijn J.L.

AU - Van Der Spek, Erik D.

AU - Bopp, Julia A.

AU - Millenaar, Karel

AU - Van Teutem, Rutger L.

AU - Ferri, Gabriele

AU - Schouten, Ben A.M.

PY - 2020/4/21

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N2 - Socially aware persuasive games that use immersive technologies often appeal to empathy, prompting users to feel and understand the struggles of another. However, the often sought-after standing in another's shoes' experience, in which users virtually inhabit another in distress, may complicate other-oriented empathy. Following a Research through Design approach, we designed for other-oriented empathy - focusing on a partaker-perspective and diegetic reflection - which resulted in Permanent; a virtual reality game designed to foster empathy towards evacuees from the 2011 Fukushima Daiichi nuclear disaster. We deployed Permanent 'in the wild' and carried out a qualitative study with 78 participants in the Netherlands and Japan to capture user experiences. Content Analysis of the data showed a predominance of other-oriented empathy across countries, and in our Thematic Analysis, we identified the themes of 'Spatial, Other, and Self -Awareness', 'Personal Accounts', 'Ambivalence', and 'Transdiegetic Items', resulting in design insights for fostering other-oriented empathy through virtual reality.

AB - Socially aware persuasive games that use immersive technologies often appeal to empathy, prompting users to feel and understand the struggles of another. However, the often sought-after standing in another's shoes' experience, in which users virtually inhabit another in distress, may complicate other-oriented empathy. Following a Research through Design approach, we designed for other-oriented empathy - focusing on a partaker-perspective and diegetic reflection - which resulted in Permanent; a virtual reality game designed to foster empathy towards evacuees from the 2011 Fukushima Daiichi nuclear disaster. We deployed Permanent 'in the wild' and carried out a qualitative study with 78 participants in the Netherlands and Japan to capture user experiences. Content Analysis of the data showed a predominance of other-oriented empathy across countries, and in our Thematic Analysis, we identified the themes of 'Spatial, Other, and Self -Awareness', 'Personal Accounts', 'Ambivalence', and 'Transdiegetic Items', resulting in design insights for fostering other-oriented empathy through virtual reality.

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T2 - ACM SIGCHI Annual Conference on Human Factors in Computing Systems

Y2 - 26 April 2020 through 30 April 2020

ER -

The Curious Case of the Transdiegetic Cow, or a Mission to Foster Other-Oriented Empathy Through Virtual Reality

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