The Case of Mobility as a Service: A Critical Reflection on Challenges for Urban Transport and Mobility Governance

Kate Pangbourne, Dominic Stead, Milos Mladenovic, Dimitris Milakis

Research output: Chapter in Book/Report/Conference proceedingChapterScientificpeer-review

Abstract

This chapter provides a reflective critique of Mobility as a Service (MaaS), an emerging development seeking a role within the Smart Mobility paradigm. We assess a range of its future implications for urban policymakers in terms of governance and sustainability (i.e., social and environmental impacts). We begin by describing the origins of the MaaS concept, along with the features of precursor technologies and current early examples. We then reflect on the marketing of MaaS and use it to consider how we might anticipate some potentially less desirable aspects of the promoted business models. Finally, we discuss the implications for governance.
Original languageEnglish
Title of host publicationGovernance of the Smart Mobility Transition
EditorsGreg Marsden, Louise Reardon
Chapter3
Pages33-48
ISBN (Electronic)978-1-78754-317-1
Publication statusPublished - 2018
MoE publication typeA3 Part of a book or another research book

Keywords

  • smart mobility
  • governance
  • sustainability
  • Mobility as a Service

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