Organizational phenomena are dogged by a paradox that originates from the substance–process duality. Should we view phenomena as substances or as processes? We propose that there is utility in viewing them as both. Such a view, when applied to innovations and organizations, highlights the interrelationship between the two. To theorize about this interrelationship, we offer narratives of innovations as intra-active boundary objects as a way to entertain the banality of organizational innovations.
- substance–process duality