Technical capabilities are not enough: Deploying Internet of Things in the metals and mining industry

Shan Gao, Esko Hakanen*

*Corresponding author for this work

Research output: Contribution to journalArticleScientificpeer-review

Abstract

Technologies enabling the internet of things (IoT) have emerged in business operations across industries. Our research investigates the related changes in the metals and mining industry. Based on 53 qualitative interviews among experts and managers within this industry, we identified considerable misalignment between the user expectations and the supplied technologies. Hence, we suggest a more collaborative approach across the industry participants. Openness helps in acquiring the broad set of capabilities (analytic capability, IoT competency, business development, and substantive expertise) that are needed for the implementation of the IoT technologies in the industry-specific context.
Original languageEnglish
JournalInternational Journal of Information Technology and Management
Publication statusAccepted/In press - 2020
MoE publication typeA1 Journal article-refereed

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