@inproceedings{5400ae34578746daa3a03eba37fd59ee,
title = "Task-dependent user requirements for Quality of Service of Videoconferencing CSCW Services",
keywords = "ATM, cell loss, CSCW, delay, quality of service, user acceptance, videoconferencing, ATM, cell loss, CSCW, delay, quality of service, user acceptance, videoconferencing, ATM, cell loss, CSCW, delay, quality of service, user acceptance, videoconferencing",
author = "M. Ranta-aho and A. Leppinen and G. Poulain and A. Roella and M. Mirabelli and A. Ousland and J. Norgaard",
year = "1997",
language = "English",
pages = "251--253",
editor = "Knut Nordby",
booktitle = "16th International Symposium on Human Factors in Telecommunications, Oslo, Norway, May 12-16.1997",
publisher = "Norwegian Telecommunications Authority",
address = "Norway",
}