@inproceedings{b14f3b134c4542c2b0d7ddb44d8c5cbc,
title = "System dynamic model for E-commerce customer retention strategy",
keywords = "nonlinear, prediction, strategy, system dynamics, system thinking, nonlinear, prediction, strategy, system dynamics, system thinking, nonlinear, prediction, strategy, system dynamics, system thinking",
author = "Jean-Peter Yl{\`e}n",
year = "2006",
language = "English",
isbn = "952-5183-30-0",
pages = "62--67",
editor = "Esko Juuso",
booktitle = "The 47th Conference on Simulation and Modelling - SIMS 2006, Helsinki, Finland, 28-29 September 2006",
publisher = "Finnish Society of Automation ",
address = "Finland",
}