System dynamic model for E-commerce customer retention strategy

Jean-Peter Ylèn

    Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

    Original languageEnglish
    Title of host publicationThe 47th Conference on Simulation and Modelling - SIMS 2006, Helsinki, Finland, 28-29 September 2006
    EditorsEsko Juuso
    Place of PublicationHelsinki, Finland
    PublisherFinnish Society of Automation; SIMS - Scandinavian Simulation Society
    Pages62-67
    ISBN (Print)952-5183-30-0
    Publication statusPublished - 2006
    MoE publication typeA4 Article in a conference publication

    Keywords

    • nonlinear
    • prediction
    • strategy
    • system dynamics
    • system thinking

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