Supporting Empathy in Business Process Simulation with Scenarios

Anna Salmi, Juha Kronqvist, Päivi Pöyry-Lassila

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Original languageEnglish
Title of host publication14th MindTrek Conference and the International Academic Conference MindTrek - Envisioning Future Media Environments, Tampere, 6.-8.10.2010
Place of PublicationNew York
ISBN (Print)978-1-4503-0011-7
Publication statusPublished - 2010
MoE publication typeA4 Article in a conference publication


  • Design
  • Experimentation
  • Human Factors.
  • Management

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