Supporting Empathy in Business Process Simulation with Scenarios

    Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

    Original languageEnglish
    Title of host publication14th MindTrek Conference and the International Academic Conference MindTrek - Envisioning Future Media Environments, Tampere, 6.-8.10.2010
    Place of PublicationNew York
    PublisherACM
    Pages237-241
    ISBN (Print)978-1-4503-0011-7
    Publication statusPublished - 2010
    MoE publication typeA4 Article in a conference publication

    Keywords

    • Design
    • Experimentation
    • Human Factors.
    • Management

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