Suomi.fi – Towards government 3.0 with a national service platform

Jesse Yli-Huumo*, Tero Päivärinta, Juho Rinne, Kari Smolander

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

5 Citations (Scopus)

Abstract

The KaPa (Kansallinen Palveluarkkitehtuuri, in Finnish) program establishes the national e-government service platform in Finland. The platform, Suomi.fi, provides a one-stop portal for citizens and organizations to access both public and related private sector services. This research reports a case study of the platform by analyzing it in light of recent characteristics identified with the emerging concept of Government 3.0: openness and transparency, sharing, increased communication and collaboration, government re-organization through integration and interoperability, and use of new technologies. Our results contribute by concretizing the hitherto abstract and loosely defined concept of Government 3.0 by describing a timely and complex national e-government implementation in detail in light of such characteristics. Our study also suggests three emergent themes in relation to contemporary Government 3.0 characteristics: opening up technologies and solutions in addition to open data, cross-border integration and development, and the enhanced role of the private sector in both development activities and merging into the portfolios of one-stop services.

Original languageEnglish
Title of host publicationElectronic Government - 17th IFIP WG 8.5 International Conference, EGOV 2018, Proceedings
Pages3-14
Number of pages12
DOIs
Publication statusPublished - 1 Jan 2018
MoE publication typeA4 Article in a conference publication
EventIFIP WG 8.5 International Conference on Electronic Government - Krems, Austria
Duration: 3 Sep 20185 Sep 2018
Conference number: 17

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume11020 LNCS
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Conference

ConferenceIFIP WG 8.5 International Conference on Electronic Government
Abbreviated titleEGOV
CountryAustria
CityKrems
Period03/09/201805/09/2018

Keywords

  • E-government
  • Government 3.0
  • Platform
  • Suomi.fi

Fingerprint Dive into the research topics of 'Suomi.fi – Towards government 3.0 with a national service platform'. Together they form a unique fingerprint.

  • Cite this

    Yli-Huumo, J., Päivärinta, T., Rinne, J., & Smolander, K. (2018). Suomi.fi – Towards government 3.0 with a national service platform. In Electronic Government - 17th IFIP WG 8.5 International Conference, EGOV 2018, Proceedings (pp. 3-14). (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 11020 LNCS). https://doi.org/10.1007/978-3-319-98690-6_1