Smart Contract Enabled Decentralized Reputation System for E-Commerce Reviews

Carl Kugblenu*, Petri Vuorimaa, Barbara Keller

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

12 Downloads (Pure)

Abstract

E-commerce has seen a surge in growth in the wake of the ongoing pandemic and is gaining ground worldwide. Inherently, product reviews by customers have fueled purchasing decisions. Blockchain is a decentralized ledger technology where a history of transactions are managed in an immutable manner. This technology is gaining traction as a result of general distrust and fragmentation in centralized systems. This paper proposes a smart contract enabled decentralized reputation system on a permissioned blockchain for E-commerce reviews. We present an overview of the limitations of current reputation system. We show how our approach addresses the fragmentation and credibility issues of product reviews in current reputation systems.

Original languageEnglish
Title of host publicationInternet of Things, Smart Spaces, and Next Generation Networks and Systems - 21st International Conference, NEW2AN 2021, and 14th Conference, ruSMART 2021, Proceedings
EditorsYevgeni Koucheryavy, Sergey Balandin, Sergey Andreev
Pages22-34
Number of pages13
DOIs
Publication statusPublished - 2022
MoE publication typeA4 Article in a conference publication
Event21st International Conference on Next Generation Teletraffic and Wired/Wireless Advanced Networks and Systems (NEW2AN) and 14th Conference on Internet of Things and Smart Spaces (ruSMART) - Virtual, Online
Duration: 30 Aug 202131 Aug 2021

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume13158 LNCS
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Conference

Conference21st International Conference on Next Generation Teletraffic and Wired/Wireless Advanced Networks and Systems (NEW2AN) and 14th Conference on Internet of Things and Smart Spaces (ruSMART)
CityVirtual, Online
Period30/08/202131/08/2021

Keywords

  • Blockchain
  • E-commerce
  • Hyperledger fabric
  • Reputation system
  • Smart contracts

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