@inbook{ad081ae1422945f3b12d41465e794363,
title = "Simulation games in business process re-engineering.",
keywords = "business process re-engineering, simulation games, business process re-engineering, simulation games, business process re-engineering, simulation games",
author = "R. Smeds and P. Haho",
year = "1995",
language = "English",
pages = "246--253",
editor = "D. Saunders",
booktitle = "The Simulation and Gaming Yearbook Volume 3: Games and Simulations for Business.",
publisher = "Kogan Page",
}