@inbook{4d5d1daa63874d40a91545c28ef9f7b9,
title = "Silences and Voices of Fear, Anger and Rationality: Emotionologies in an Information Systems Project",
abstract = "Purpose This study examines emotionologies (Stearns & Stearns, 1985), that is, attitudes that members of an inter-organizational information systems (IOIS) project hold toward emotions and their appropriate expression and regulation in this project. In order to understand attitudes toward emotions and emotion regulation, we suggest the adoption of the concept of emotion structure, consisting of emotion rules and resources (Callahan, 2004). Methodology/approach To investigate the kinds of emotionologies present in this IOIS development project, we have chosen a qualitative case study approach. Our data consists of 41 qualitative interviews, collected in two phases.",
author = "Riitta Hekkala and Mari-Klara Stein",
year = "2016",
month = jun,
day = "8",
doi = "10.1108/S1746-979120160000012012",
language = "English",
isbn = "978-1-78560-998-5 ",
series = " Research on Emotion in Organisations",
publisher = "Emerald",
pages = "381--408",
editor = "Ashkanasy, {Neal M.} and H{\"a}rtel, {Charmine E. J.} and Zerbe, {Wilfred J.}",
booktitle = "Emotions and organizational governance",
address = "United Kingdom",
}