Service system design and innovation based on user and employee value experiences

Anu Helkkula, Antti Peltokorpi, Karita Reijonsaari

    Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

    Original languageEnglish
    Title of host publicationSeminar and Workshop Extending Service-Dominant Logic in Marketing, Auckland, March 11-12, 2011
    Publication statusPublished - 2011
    MoE publication typeA4 Article in a conference publication

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