Original language | English |
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Title of host publication | INFORMS '95 National Meeting, Los Angeles, USA, April 23-26, 1995 |
Publisher | Institute for Operations Research and the Management Sciences (INFORMS) |
Publication status | Published - 1995 |
MoE publication type | A4 Article in a conference publication |
Service Process Measurement for Repositioning Strategies
M. Tinnilä, A.P.J. Vepsäläinen
Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Scientific › peer-review