| Original language | English |
|---|---|
| Title of host publication | User-Based Innovation in Services |
| Editors | Jon Sundbo, Marja Toivonen |
| Place of Publication | Cheltenham, UK |
| Publisher | Edward Elgar |
| Pages | 281-302 |
| ISBN (Electronic) | 978-0857931962 |
| ISBN (Print) | 978-0857931955 |
| Publication status | Published - 2012 |
| MoE publication type | A3 Book section, Chapters in research books |
Service Innovation as an Experience: Differences between Employee and User Narratives
Anu Helkkula, Mari Holopainen
Research output: Chapter in Book/Report/Conference proceeding › Chapter › Scientific › peer-review
12
Citations
(Scopus)