Service Failure and Recovery in Public Sector Digital Services

Research output: Chapter in Book/Report/Conference proceedingConference contributionProfessional

Researchers

Research units

  • Hanken School of Economics

Details

Original languageEnglish
Title of host publicationProceedings of 24th International Annual European Operations Management Association Conference (EurOMA)
Publication statusPublished - 2017
MoE publication typeD3 Professional conference proceedings
EventInternational Annual European Operations Management Association Conference - Edinburgh, United Kingdom
Duration: 1 Jul 20175 Jul 2017
Conference number: 24

Conference

ConferenceInternational Annual European Operations Management Association Conference
Abbreviated titleEurOMA
CountryUnited Kingdom
CityEdinburgh
Period01/07/201705/07/2017

ID: 17028915