Service engineering and management: Towards a framework

Saara Brax

Research output: Chapter in Book/Report/Conference proceedingChapterScientificpeer-review

Original languageEnglish
Title of host publicationResearch perspectives in service engineering and management, Vol 1.IMI Publications, report no 20
Place of PublicationEspoo
PublisherHelsinki University of Technology
Pages14-29
Publication statusPublished - 2007
MoE publication typeA3 Part of a book or another research book

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