@article{727cdc90e83c45d5a8b9804f899433c7,
title = "Service-Driven Manufacturing: Provision, Evolution and Financial Impact of Services in Industrial Firms",
keywords = "competitive advantage, financial impact, manufacturing industries, research work, service climate, service evolution, service strategies, competitive advantage, financial impact, manufacturing industries, research work, service climate, service evolution, service strategies, competitive advantage, financial impact, manufacturing industries, research work, service climate, service evolution, service strategies",
author = "Heiko Gebauer and Guang-Jie Ren and Aku Valtakoski and Javier Reynoso",
year = "2012",
doi = "10.1108/09564231211209005",
language = "English",
volume = "23",
pages = "120--136",
journal = "JOURNAL OF SERVICE MANAGEMENT",
issn = "1757-5818",
number = "1",
}