Service design and activity theory for the meta-design of collaborative design processes

Massimo Menichinelli

Service design and activity theory for the meta-design of collaborative design processes

Massimo Menichinelli

Research output: Chapter in Book/Report/Conference proceeding › Conference article in proceedings › Scientific › peer-review

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Abstract

This paper explores how the approach, logic and tools of Service Design could support the development of a digital platform that enable the collaborative design of open and collaborative design processes. By integrating Service Design, Activity Theory and Meta-Design, such platform could foster community building and management providing concepts and visualizations that help users in the conscious and reflexive design of the activities constituting their community-based collaborative design processes. How could Service Design enable the meta-design of collaborative design processes on digital platforms? This paper elaborates a proposal for integrating Service Design concepts and tools into a meta-design digital platform for the design and management of collaborative design processes, by providing 1) a reflection on the theoretical connections between Service Design, Activity Theory and Meta-Design, 2) a proposal of a meta-design platform that represents a proof of concept of such connections and 3) a proposal of evaluation strategies for validating such platform.

Original language	English
Title of host publication	ServDes.2018
Subtitle of host publication	Service Design Proof of Concept Proceedings of the ServDes.20 18 Conference
Editors	Anna Meroni, Ana María Ospina Medina, Beatrice Villari
Place of Publication	Linköping
Publisher	Linköping University Electronic Press
Pages	994-1008
Number of pages	15
ISBN (Print)	978-91-7685-237-8
Publication status	Published - 2018
MoE publication type	A4 Conference publication
Event	Service Design and Service Innovation Conference - Politecnico di Milano, Milan, Italy Duration: 18 Jun 2018 → 20 Jun 2018 http://www.servdes.org/conference-2018-milano/

Publication series

Name	Linköping Electronic Conference Proceedings
Number	150
ISSN (Print)	1650-3686
ISSN (Electronic)	1650-3740

Conference

Conference	Service Design and Service Innovation Conference
Abbreviated title	ServDes
Country/Territory	Italy
City	Milan
Period	18/06/2018 → 20/06/2018
Internet address	http://www.servdes.org/conference-2018-milano/

Keywords

activity theory
collaboration
meta-design
process
visualization

Access to Document

Service design and activity theoryFinal published version, 1.63 MBLicence: CC BY-NC

http://www.ep.liu.se/ecp/article.asp?issue=150&article=083&volume=#

Cite this

Menichinelli, M. (2018). Service design and activity theory for the meta-design of collaborative design processes. In A. Meroni, A. M. Ospina Medina, & B. Villari (Eds.), ServDes.2018: Service Design Proof of Concept Proceedings of the ServDes.20 18 Conference (pp. 994-1008). (Linköping Electronic Conference Proceedings; No. 150). Linköping University Electronic Press. http://www.ep.liu.se/ecp/article.asp?issue=150&article=083&volume=#

Menichinelli, Massimo. / Service design and activity theory for the meta-design of collaborative design processes. ServDes.2018: Service Design Proof of Concept Proceedings of the ServDes.20 18 Conference. editor / Anna Meroni ; Ana María Ospina Medina ; Beatrice Villari. Linköping : Linköping University Electronic Press, 2018. pp. 994-1008 (Linköping Electronic Conference Proceedings; 150).

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abstract = "This paper explores how the approach, logic and tools of Service Design could support the development of a digital platform that enable the collaborative design of open and collaborative design processes. By integrating Service Design, Activity Theory and Meta-Design, such platform could foster community building and management providing concepts and visualizations that help users in the conscious and reflexive design of the activities constituting their community-based collaborative design processes. How could Service Design enable the meta-design of collaborative design processes on digital platforms? This paper elaborates a proposal for integrating Service Design concepts and tools into a meta-design digital platform for the design and management of collaborative design processes, by providing 1) a reflection on the theoretical connections between Service Design, Activity Theory and Meta-Design, 2) a proposal of a meta-design platform that represents a proof of concept of such connections and 3) a proposal of evaluation strategies for validating such platform.",

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editor = "Anna Meroni and \{Ospina Medina\}, \{Ana Mar{\'i}a\} and Beatrice Villari",

booktitle = "ServDes.2018",

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Menichinelli, M 2018, Service design and activity theory for the meta-design of collaborative design processes. in A Meroni, AM Ospina Medina & B Villari (eds), ServDes.2018: Service Design Proof of Concept Proceedings of the ServDes.20 18 Conference. Linköping Electronic Conference Proceedings, no. 150, Linköping University Electronic Press, Linköping, pp. 994-1008, Service Design and Service Innovation Conference, Milan, Italy, 18/06/2018. <http://www.ep.liu.se/ecp/article.asp?issue=150&article=083&volume=#>

Service design and activity theory for the meta-design of collaborative design processes. / Menichinelli, Massimo.
ServDes.2018: Service Design Proof of Concept Proceedings of the ServDes.20 18 Conference. ed. / Anna Meroni; Ana María Ospina Medina; Beatrice Villari. Linköping: Linköping University Electronic Press, 2018. p. 994-1008 (Linköping Electronic Conference Proceedings; No. 150).

Research output: Chapter in Book/Report/Conference proceeding › Conference article in proceedings › Scientific › peer-review

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AU - Menichinelli, Massimo

PY - 2018

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N2 - This paper explores how the approach, logic and tools of Service Design could support the development of a digital platform that enable the collaborative design of open and collaborative design processes. By integrating Service Design, Activity Theory and Meta-Design, such platform could foster community building and management providing concepts and visualizations that help users in the conscious and reflexive design of the activities constituting their community-based collaborative design processes. How could Service Design enable the meta-design of collaborative design processes on digital platforms? This paper elaborates a proposal for integrating Service Design concepts and tools into a meta-design digital platform for the design and management of collaborative design processes, by providing 1) a reflection on the theoretical connections between Service Design, Activity Theory and Meta-Design, 2) a proposal of a meta-design platform that represents a proof of concept of such connections and 3) a proposal of evaluation strategies for validating such platform.

AB - This paper explores how the approach, logic and tools of Service Design could support the development of a digital platform that enable the collaborative design of open and collaborative design processes. By integrating Service Design, Activity Theory and Meta-Design, such platform could foster community building and management providing concepts and visualizations that help users in the conscious and reflexive design of the activities constituting their community-based collaborative design processes. How could Service Design enable the meta-design of collaborative design processes on digital platforms? This paper elaborates a proposal for integrating Service Design concepts and tools into a meta-design digital platform for the design and management of collaborative design processes, by providing 1) a reflection on the theoretical connections between Service Design, Activity Theory and Meta-Design, 2) a proposal of a meta-design platform that represents a proof of concept of such connections and 3) a proposal of evaluation strategies for validating such platform.

KW - activity theory

KW - collaboration

KW - meta-design

KW - process

KW - visualization

M3 - Conference article in proceedings

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T3 - Linköping Electronic Conference Proceedings

SP - 994

EP - 1008

BT - ServDes.2018

A2 - Meroni, Anna

A2 - Ospina Medina, Ana María

A2 - Villari, Beatrice

PB - Linköping University Electronic Press

CY - Linköping

T2 - Service Design and Service Innovation Conference

Y2 - 18 June 2018 through 20 June 2018

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Menichinelli M. Service design and activity theory for the meta-design of collaborative design processes. In Meroni A, Ospina Medina AM, Villari B, editors, ServDes.2018: Service Design Proof of Concept Proceedings of the ServDes.20 18 Conference. Linköping: Linköping University Electronic Press. 2018. p. 994-1008. (Linköping Electronic Conference Proceedings; 150).

Service design and activity theory for the meta-design of collaborative design processes

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