Seeking competitive advantage with service infusion: a systematic literature review

Research output: Contribution to journalArticleScientificpeer-review

78 Citations (Scopus)
Original languageEnglish
Pages (from-to)394-425
JournalJOURNAL OF SERVICE MANAGEMENT
Volume26
Issue number3
DOIs
Publication statusPublished - 2015
MoE publication typeA1 Journal article-refereed

Keywords

  • Servitization, Dynamic capabilities, Competitive advantage, Resource-based view, Relational view, Service infusion

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