SearchBot: Supporting voice conversations with proactive search

Salvatore Andolina, Valeria Orso, Hendrik Schneider, Khalil Klouche, Tuukka Ruotsalo, Luciano Gamberini, Giulio Jacucci

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

1 Citation (Scopus)

Abstract

Searching during conversations and social interactions is becoming increasingly common. Although searching could be helpful for solving arguments, building common ground, and reinforcing mutual assumptions, it can also cause inter-actional problems. Proactive search approaches can enrich conversations with additional information without neglecting the shared and established social norms of being attentive to ongoing interaction. This demo showcases SearchBot, a tool that minimizes the issues associated with the practice of searching during conversations. It accomplishes this by tracking conversational background speech and then providing continuous recommendations of related documents and entities in a non-intrusive way [3].

Original languageEnglish
Title of host publicationCSCW 2018 Companion - Companion of the 2018 ACM Conference on Computer Supported Cooperative Work and Social Computing
PublisherACM
Pages9-12
Number of pages4
ISBN (Electronic)9781450360180
DOIs
Publication statusPublished - 30 Oct 2018
MoE publication typeA4 Article in a conference publication
EventACM Conference on Computer-Supported Cooperative Work and Social Computing - New Jersey, United States
Duration: 3 Nov 20187 Nov 2018
Conference number: 21

Conference

ConferenceACM Conference on Computer-Supported Cooperative Work and Social Computing
Abbreviated titleCSCW
CountryUnited States
CityNew Jersey
Period03/11/201807/11/2018

Keywords

  • Background speech
  • Proactive search
  • Spoken conversation support
  • Voice user interface

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