Experiences with Service Design Tools for Visualising and Prototyping

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review


Original languageEnglish
Title of host publicationThe International Association of Societies of Design Research (IASDR) Congress, Brisbane, Australia, November 2-5, 2015
EditorsAlethea Blackler Vesna Popovic, Nithikul Nimkulrat Ding-Bang Luh, Yukari Nagai Ben Kraal
StatePublished - 2015
MoE publication typeA4 Article in a conference publication


Research units


Service design is a means for creating new, or improving existing services by thoroughly understanding the problem space, and developing creative solutions. Though the literature describes a service d

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