Public Views on Digital COVID-19 Certificates: a Mixed Methods User Study

Leysan Nurgalieva; Seamus Ryan; Andreas Balaskas; Janne Lindqvist; Gavin Doherty

doi:10.1145/3491102.3502066

Public Views on Digital COVID-19 Certificates: a Mixed Methods User Study

Leysan Nurgalieva
, Seamus Ryan
, Andreas Balaskas
, Janne Lindqvist
, Gavin Doherty

Trinity College Dublin

Research output: Chapter in Book/Report/Conference proceeding › Conference article in proceedings › Scientific › peer-review

9 Citations (Scopus)

139 Downloads (Pure)

Abstract

The COVID-19 pandemic has led governments worldwide to introduce various measures restricting human activity and mobility. Along with the administration of COVID-19 vaccinations and rapid testing, socio-technological solutions such as digital COVID-19 certificates have been considered as a strategy to lessen these restrictions and allow the resumption of routine activities. Using a mixed-methods approach - a survey (n=1008) and 27 semi-structured interviews - this study explores the attitudes of residents in the Republic of Ireland towards the idea of introducing digital COVID-19 certificates. We examine the topics of acceptability, fairness, security and privacy of COVID-related personal data, and practical considerations for implementation. Our study reveals the conditional and contextual nature of the acceptability of digital certificates, identifying specific factors that affect it, associated data practices, and related public concerns and expectations of such technologies.

Original language	English
Title of host publication	CHI 2022 - Proceedings of the 2022 CHI Conference on Human Factors in Computing Systems
Publisher	ACM
ISBN (Electronic)	978-1-4503-9157-3
DOIs	https://doi.org/10.1145/3491102.3502066
Publication status	Published - 29 Apr 2022
MoE publication type	A4 Conference publication
Event	ACM SIGCHI Annual Conference on Human Factors in Computing Systems - Virtual, Online, New Orleans, United States Duration: 30 Apr 2022 → 5 May 2022

Conference

Conference	ACM SIGCHI Annual Conference on Human Factors in Computing Systems
Abbreviated title	ACM CHI
Country/Territory	United States
City	New Orleans
Period	30/04/2022 → 05/05/2022

Funding

This project has received funding from the European Union’s Horizon 2020 research and innovation programme under the Marie Skłodowska-Curie grant agreement No 754489. It was also supported, in part, by Science Foundation Ireland grants 13/RC/2094 and 18/CRT/6222, and co-funded under the European Regional Development Fund through the Southern & Eastern Regional Operational Programme to Lero – the Irish Software Research Centre (www.lero.ie).

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

SDG 3 Good Health and Well-being

Keywords

COVID certificate
COVID-19
digital health
fairness
privacy
security

Access to Document

10.1145/3491102.3502066Licence: CC BY

Public Views on Digital COVID-19 Certificates_a Mixed Methods User StudyFinal published version, 1.36 MBLicence: CC BY

Cite this

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title = "Public Views on Digital COVID-19 Certificates: a Mixed Methods User Study",

abstract = "The COVID-19 pandemic has led governments worldwide to introduce various measures restricting human activity and mobility. Along with the administration of COVID-19 vaccinations and rapid testing, socio-technological solutions such as digital COVID-19 certificates have been considered as a strategy to lessen these restrictions and allow the resumption of routine activities. Using a mixed-methods approach - a survey (n=1008) and 27 semi-structured interviews - this study explores the attitudes of residents in the Republic of Ireland towards the idea of introducing digital COVID-19 certificates. We examine the topics of acceptability, fairness, security and privacy of COVID-related personal data, and practical considerations for implementation. Our study reveals the conditional and contextual nature of the acceptability of digital certificates, identifying specific factors that affect it, associated data practices, and related public concerns and expectations of such technologies.",

keywords = "COVID certificate, COVID-19, digital health, fairness, privacy, security",

author = "Leysan Nurgalieva and Seamus Ryan and Andreas Balaskas and Janne Lindqvist and Gavin Doherty",

note = "Funding Information: This project has received funding from the European Union{\textquoteright}s Horizon 2020 research and innovation programme under the Marie Sk{\l}odowska-Curie grant agreement No 754489. It was also supported, in part, by Science Foundation Ireland grants 13/RC/2094 and 18/CRT/6222, and co-funded under the European Regional Development Fund through the Southern \& Eastern Regional Operational Programme to Lero – the Irish Software Research Centre (www.lero.ie). Publisher Copyright: {\textcopyright} 2022 Owner/Author.; ACM SIGCHI Annual Conference on Human Factors in Computing Systems, ACM CHI ; Conference date: 30-04-2022 Through 05-05-2022",

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language = "English",

booktitle = "CHI 2022 - Proceedings of the 2022 CHI Conference on Human Factors in Computing Systems",

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Nurgalieva, L, Ryan, S, Balaskas, A, Lindqvist, J & Doherty, G 2022, Public Views on Digital COVID-19 Certificates: a Mixed Methods User Study. in CHI 2022 - Proceedings of the 2022 CHI Conference on Human Factors in Computing Systems., 75, ACM, ACM SIGCHI Annual Conference on Human Factors in Computing Systems, New Orleans, Louisiana, United States, 30/04/2022. https://doi.org/10.1145/3491102.3502066

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AU - Nurgalieva, Leysan

AU - Ryan, Seamus

AU - Balaskas, Andreas

AU - Lindqvist, Janne

AU - Doherty, Gavin

N1 - Funding Information: This project has received funding from the European Union’s Horizon 2020 research and innovation programme under the Marie Skłodowska-Curie grant agreement No 754489. It was also supported, in part, by Science Foundation Ireland grants 13/RC/2094 and 18/CRT/6222, and co-funded under the European Regional Development Fund through the Southern & Eastern Regional Operational Programme to Lero – the Irish Software Research Centre (www.lero.ie). Publisher Copyright: © 2022 Owner/Author.

PY - 2022/4/29

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N2 - The COVID-19 pandemic has led governments worldwide to introduce various measures restricting human activity and mobility. Along with the administration of COVID-19 vaccinations and rapid testing, socio-technological solutions such as digital COVID-19 certificates have been considered as a strategy to lessen these restrictions and allow the resumption of routine activities. Using a mixed-methods approach - a survey (n=1008) and 27 semi-structured interviews - this study explores the attitudes of residents in the Republic of Ireland towards the idea of introducing digital COVID-19 certificates. We examine the topics of acceptability, fairness, security and privacy of COVID-related personal data, and practical considerations for implementation. Our study reveals the conditional and contextual nature of the acceptability of digital certificates, identifying specific factors that affect it, associated data practices, and related public concerns and expectations of such technologies.

AB - The COVID-19 pandemic has led governments worldwide to introduce various measures restricting human activity and mobility. Along with the administration of COVID-19 vaccinations and rapid testing, socio-technological solutions such as digital COVID-19 certificates have been considered as a strategy to lessen these restrictions and allow the resumption of routine activities. Using a mixed-methods approach - a survey (n=1008) and 27 semi-structured interviews - this study explores the attitudes of residents in the Republic of Ireland towards the idea of introducing digital COVID-19 certificates. We examine the topics of acceptability, fairness, security and privacy of COVID-related personal data, and practical considerations for implementation. Our study reveals the conditional and contextual nature of the acceptability of digital certificates, identifying specific factors that affect it, associated data practices, and related public concerns and expectations of such technologies.

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KW - COVID-19

KW - digital health

KW - fairness

KW - privacy

KW - security

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M3 - Conference article in proceedings

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BT - CHI 2022 - Proceedings of the 2022 CHI Conference on Human Factors in Computing Systems

PB - ACM

Y2 - 30 April 2022 through 5 May 2022

ER -

Public Views on Digital COVID-19 Certificates: a Mixed Methods User Study

Abstract

Conference

Funding

UN SDGs

Keywords

Access to Document

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