@article{97d7b2ec30434c3aba6d580cdf5e4565,
title = "Proposals for the Implementation and Improvement of ISO 9001",
keywords = "ISO 9000, performance improvement, process approach, quality management system, ISO 9000, performance improvement, process approach, quality management system, ISO 9000, performance improvement, process approach, quality management system",
author = "Antero Ollila",
note = "VK: T20704",
year = "2012",
language = "English",
volume = "6",
pages = "71--81",
journal = "Global Journal of Business Research",
issn = "1931-0277",
publisher = "Institute for Business and Finance Research (IBFR)",
number = "2",
}