Programmable Smart Home Toolkits Should Better Address Households’ Social Needs

Antti Salovaara*, Andrea Bellucci, Andrea Vianello, Giulio Jacucci

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

2 Citations (Scopus)
32 Downloads (Pure)

Abstract

End-user-programmable smart-home toolkits have engendered excitement in recent years. However, modern homes already cater quite well to users’ needs, and genuinely new needs for smart-home automation seldom arise. Acknowledging this challenging starting point, we conducted a six-week in-the-wild study of smart-home toolkits with four carefully recruited technology-savvy families. Interleaved with free toolkit use in the home were several creativity workshops to facilitate ideation and programming. We evaluated use experiences at the end of the six weeks. Even with extensive facilitation, families faced difficulties in identifying needs for smart-home automation, except for social needs that emerged in all the families. We present analysis of those needs and discuss how end-user-programmable toolkits could better engage with both those household members who design new automated functions and those who merely ‘use’ them.
Original languageEnglish
Title of host publicationCHI 2021 - Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems
Subtitle of host publicationMaking Waves, Combining Strengths
PublisherACM
Number of pages14
ISBN (Electronic)978-1-4503-8096-6
DOIs
Publication statusPublished - 6 May 2021
MoE publication typeA4 Article in a conference publication
EventACM SIGCHI Annual Conference on Human Factors in Computing Systems - Virtual, Online, Yokohama, Japan
Duration: 8 May 202113 May 2021
https://chi2021.acm.org/

Conference

ConferenceACM SIGCHI Annual Conference on Human Factors in Computing Systems
Abbreviated titleACM CHI
Country/TerritoryJapan
CityYokohama
Period08/05/202113/05/2021
Internet address

Keywords

  • end-user programming
  • internet of things
  • smart homes
  • in-the-wild study
  • trigger–action programming
  • appropriation

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