Productivity and service organizations

Saara Brax

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Original languageEnglish
Title of host publicationThe 10th International Research Symposium on Service Excellence in Management, Orlando, FL, University of Central Florida, 14-17 June 2007
EditorsR.C. Ford, D.R. Dickson, B. Edvardsson, S.W. Brown, R. Johnston
Pages41-50
Publication statusPublished - 2007
MoE publication typeA4 Article in a conference publication

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