| Original language | English |
|---|---|
| Title of host publication | 8th International Research Seminar in Service Management, La Londe, France, June 8-11, 2004 |
| Pages | 645-663 |
| Publication status | Published - 2004 |
| MoE publication type | A4 Conference publication |
Product vs. service-oriented Offerings A Framework for Empirical Analysis
Research output: Chapter in Book/Report/Conference proceeding › Conference article in proceedings › Scientific › peer-review