Process assessment and simulation games - methods and software supported tools in business process re-engineering

T. Laakso, J. Hakamäki, K. Forsberg, R. Smeds

Research output: Chapter in Book/Report/Conference proceedingChapterScientificpeer-review

Original languageEnglish
Title of host publicationRe-engineering the enterprise
EditorsJ. Browne, D. O'Sullivan
Place of PublicationLondon
PublisherChapman and Hall/CRC
Publication statusPublished - 1995
MoE publication typeA3 Part of a book or another research book


  • business process re-engineering, process assessment, simulation games, software tools

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