@techreport{09b3a9ba57d4403b94e30f78b1eb3acc,
title = "Proaktiivisen tietotekniikan vaikutukset huoltoty{\"o}h{\"o}n",
keywords = "proactive computing, service and maintenance work, proactive computing, service and maintenance work, proactive computing, service and maintenance work",
author = "Sirpa Riihiaho",
year = "2003",
language = "English",
series = "Teknillisen korkeakoulun ohjelmistoliiketoiminnan ja -tuotannon laboratorion tutkimusraportti",
publisher = "Teknillinen korkeakoulu",
number = "1",
type = "WorkingPaper",
institution = "Teknillinen korkeakoulu",
}